1 What Information We Collect
When you open an account with takar bit and use our services, we collect certain necessary information. This Privacy Policy clearly outlines what types of information are collected and why.
1.1 Identity Information
- Full Name (as per National ID)
- Date of birth and age verification documents
- National ID or passport number
- Current address & postal code
- Photo (selfie for KYC verification)
1.2 Contact information
- Mobile Number (for OTP verification)
- Email address
- Preferred language & communication channel
1.3 Financial information
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account number (where applicable)
- Transaction history & amounts
- Wallet balance & withdrawal records
1.4 Operational Data
- Betting History & Preferred Games/Sports
- Login time, logout time & session data
- Device type, operating system & browser
- IP address & geographic location (country level)
2 How we collect your information
Takar bit collects your information through several methods. Each method is explained in detail below:
| Method | What Information We Collect | Why it's required |
|---|---|---|
| Registration Form | Name, Email, Mobile, Address | Account Creation & Identity Verification |
| KYC upload | NID/Passport, Selfie | Age & Identity Verification |
| Payment Processing | Transaction Information | Completing Deposits/Withdrawals |
| Cookies & Analytics | Browsing behaviour & session data | Service Improvement & Personalization |
| Support Contact | Chat & email correspondence | Troubleshooting & quality control |
We never collect unnecessary data. Every piece of information has a clear purpose, and once that purpose is fulfilled, retention is kept to a minimum.
3 Purpose of Data Use
Takar bit uses your personal information only for the legitimate purposes listed below. Your consent will be obtained before using it for any other purpose.
3.1 Service Operations
- Creating and managing your account and ensuring its security
- Processing Financial Transactions & Maintaining Records
- Determining betting outcomes and distributing rewards
- Customer support & complaint resolution
3.2 Legal Obligations
- Age verification and prevention of access by minors
- Compliance with Anti-Money Laundering (AML) Laws
- Fulfilling lawful data requests from government authorities
- Detecting and preventing fraud and fraudulent activity
3.3 Service Improvement
- Analyzing and improving the user experience
- New feature & game development
- Sending personalised offers and promotions (only with your consent)
- Identifying Technical Issues on the Platform
4 Data Sharing Policy
Takar bit never sells your personal information. However, limited data may be shared with trusted partners as necessary to operate our services.
4.1 When your information is shared
- Payment Processor: To process transactions (e.g., bKash, Nagad payment gateways)
- Identity Verification Service: Licensed Provider for KYC Process
- Technology service providers: Cloud hosting & server management
- Government authorities: As required by lawful legal orders (e.g., court orders)
- Fraud prevention agencies: For industry-wide security
4.2 Third-Party Terms & Conditions
All partners with whom data is shared are required to comply with strict confidentiality agreements. They may only use the data for specified purposes and may not pass it on to any third party.
5 Cookies & Tracking Technologies
The takar bit website uses cookies to enhance your experience and ensure smooth operation of our services.
5.1 Types of cookies
- Essential Cookies: Essential for maintaining login sessions and site security. These cannot be disabled.
- Functional cookies: Remembers your language preference, theme, and personalization settings.
- Analytics Cookies: Collects site usage statistics to help improve our services.
- Marketing cookies: Only active with your consent.
5.2 Cookie Controls
You can delete cookies or stop accepting new ones at any time through your browser settings. Keep in mind that disabling essential cookies may affect certain site features and could cause login issues.
5.3 Third-Party Cookies
Our payment partners and analytics tools (such as web analytics services) may use their own cookies. These cookies are governed by the respective company's privacy policy.
6 Data protection measures
Takar bit follows industry-leading security standards to keep your data safe. Our technical and organizational safeguards are outlined below.
6.1 Technical safeguards
- TLS 1.3 / SSL 256-bit Encryption: All data transfers are encrypted
- Two-factor authentication (2FA): Additional security for account login
- Firewall & DDoS Protection: Preventing Unauthorized Access
- Regular security audits: Audited by third-party experts
- Encrypted Database: Stored data is also kept in encrypted form
6.2 Organizational safeguards
- Only authorised personnel are permitted to access user data
- All staff are bound by confidentiality agreements
- Every data access activity is logged
- Regular staff training and awareness programs are conducted
7 Your Rights
Under takar bit's Privacy Policy, you have the following rights. To exercise any of these rights, please reach out to our support team.
7.1 Right to Access Information
You have the right to know what data we hold about you. Submit a request and we'll provide a detailed report of all your information within 30 days.
7.2 Right to rectification
If any of your information is incorrect or incomplete, you have the right to have it corrected. You can update your details directly through account settings or by contacting support.
7.3 Right to erasure
You may request the deletion of your account and associated data at any time. However, certain information may need to be retained for a specified period due to legal obligations.
7.4 Right to object to processing
You may object to and opt out of marketing communications or personalized advertising at any time.
7.5 Right to data portability
You have the right to receive your data in a standard, machine-readable format (CSV or JSON), which you can use to transfer it to another service.
8 Data Retention Period
Takar bit retains your data only for as long as necessary to fulfill its stated purposes and meet legal obligations.
| Data type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of active account + 5 years | Legal Obligations |
| Financial Transactions | 7 Years | AML & Financial Regulations |
| KYC Documents | 5 years | Identity Verification & Legal Compliance |
| Betting History | 3 years | Dispute resolution & audit |
| Support conversations | 2 Years | Service Quality Management |
| Cookies & Session Logs | 90 Days | Security Monitoring |
Once the retention period expires, data is securely deleted or anonymized. Even after an account closure request, certain data may be retained for the duration required by law.
9 Children's Privacy
Takar bit strictly prohibits use by anyone under the age of 18. Our platform does not collect data from minors, and we have no intention of doing so.
- Age verification is mandatory at the time of registration.
- Date of birth is confirmed as part of the KYC process.
- Accounts are suspended immediately in cases of suspected activity.
- If we become aware that any data has been collected from a minor, it will be deleted immediately.
If you believe a minor is using takar bit, please contact us at support@takarbit.com. We will take prompt action.
10 Contact & complaints
If you have any questions, concerns, or complaints about this privacy policy, don't hesitate to reach out. Our data protection team is always here to help.
Contact Channels
- Email: support@takarbit.com
- Response Time: Within 7 business days
- Important: Use the subject line "Privacy — Urgent"
Policy Changes
This privacy policy may be updated from time to time. If significant changes are made, you'll be notified via your registered email or a notice on the site. Continued use of the site after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.